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 Post subject: MultiprotocolShield not properly soldered
PostPosted: Mon Jun 03, 2019 8:20 am 

Joined: Mon Jun 03, 2019 7:47 am
Posts: 3
Hello all,

I use the multiprotocol shield together with RS485 modul. I couln't set it to work unless I found out that the board is not correctly soldered :evil:
I lost 2 days due to this defect. For a total (Multi+RS485) of 100€ !!! this is not acceptable. :evil:

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Michael


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 Post subject: Re: MultiprotocolShield not properly soldered
PostPosted: Mon Jun 03, 2019 10:36 am 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11287
Hi Michael,

We're sorry for the inconvenience with our product.

Have you been able to make it work punting some tin in that pad?

If not please fill the RMA form and we will contact you to find a solution to the issue.

Regards


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 Post subject: Re: MultiprotocolShield not properly soldered
PostPosted: Mon Jun 03, 2019 3:11 pm 

Joined: Mon Jun 03, 2019 7:47 am
Posts: 3
I got it soldered together. Need to check that deeper but it seems to work now.

Michael


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 Post subject: Re: MultiprotocolShield not properly soldered
PostPosted: Tue Jun 04, 2019 12:56 pm 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11287
Glad to hear you solve the issue and apologize for the problem.

Regards


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