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 Post subject: getting impatient for bad mechanical
PostPosted: Tue Aug 27, 2013 5:10 pm 

Joined: Mon Aug 26, 2013 3:36 pm
Posts: 6
Since I start to assemble this 3d printer kit, it take me 80 hours at least until now. and still not done yet.
Due to always rework by many different reason, I'm getting impatient.
It looks not worth to waste the time and money for such quality of plastic parts and mechanical design. Please see below the problem I have:
A. garbage quality plastic parts: https://www.facebook.com/photo.php?fbid ... =1&theater
Anybody can tell me what happened they did?
B. How to solve this problem? https://www.facebook.com/andrew.chang.1 ... uploaded=3
C. There are only 2 sizes of M3 screw, actually It needs at least 4 sizes of M3 screw. You should modify your BOM frequently.
Regards
Andrew Chang from Taipei


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Wed Aug 28, 2013 8:27 am 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11366
Hi Andrew_chang,

andrew_chang wrote:

Nowadays we can't give a better quality of some plastic part, we are trying to improve this with the users opinions.

andrew_chang wrote:

Sorry but we can't see this photo.

andrew_chang wrote:
C. There are only 2 sizes of M3 screw, actually It needs at least 4 sizes of M3 screw. You should modify your BOM frequently.

We have done some printers with this BOM but with the opinion of the user we are changing this BOM, we think that we wil modify it in few weeks...

Thanks for your help to improve our product.

Regards


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Wed Aug 28, 2013 10:43 am 

Joined: Mon Aug 26, 2013 3:36 pm
Posts: 6
I change the web location and post it again, please refer to website for the problem B.
https://www.facebook.com/photo.php?fbid ... =3&theater

You can try to assemble these parts on your side, then just tell me how do it.
Thank you very much,
Andrew


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Thu Aug 29, 2013 7:11 am 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11366
Hi andrew_chang,

We had a problem with a distributor of two pieces and we think that one of them is in your kit, can you post a photo of the hobbed bolt and the X-Carriage (plastic part with three linear bearings)?

Regards.


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Thu Aug 29, 2013 3:06 pm 

Joined: Mon Aug 26, 2013 3:36 pm
Posts: 6
Hi,
Thank you for your reply, I post the pictures at the location below:
https://www.facebook.com/photo.php?fbid ... =1&theater

and waiting for your message.
Regards
Andrew


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Fri Aug 30, 2013 8:18 am 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11366
Hi andrew_chang,

We believe that there could be a hardware issue, please contact with our technical service:

http://www.libelium.com/contact/#RMA

Regards.


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Sun Sep 01, 2013 3:33 pm 

Joined: Mon Aug 26, 2013 3:36 pm
Posts: 6
Due to the high shipping cost, I don't want to pay it again. so I won't send it back to you. I'll try to solve these problems by myself.
Thank you for the answers. but please see another subject for electric questions.


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 Post subject: Re: getting impatient for bad mechanical
PostPosted: Mon Sep 02, 2013 7:53 am 

Joined: Mon Sep 28, 2009 12:06 pm
Posts: 11366
Hi andrew_chang,

We recommend you contacting our technical service to solve the problem.

Regards.


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