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We need your support. A fire has burnt one of our warehouses.April 4, 2014

[Spanish message below]

The night of the 3th April a fire burned one of our warehouses in Zaragoza (Spain), where we store some of the products of Cooking Hacks.

We are already re-manufacturing these products (PCB's, shields, etc) and will be soon back in stock again. However some of the purchases may experience some delay if the stock of the product requested was affected by the fire (type of products and estimated delay below).

This is a hard moment for us as we have lost thousands of shields and modules for Arduino and Raspberry Pi which were ready to be sold. What is a misfortune for a small company like Cooking Hacks and it is in this moment when we really need from your support.

We have always made open hardware products which schematics can be accessed by anyone and we have been close to the Community at many events and open hadware teaching courses with the only purpose of getting people know the benefits of open source technologies.

Said this, we encourage you not to cancel the order and proceed anyway with it. We know that some of them may experience delay in the delivery but it will be the best proof that you are close to us and to what Cooking Hacks represents.

Estimated delay time:

  • Official supplier products (Arduino, Sparkfun, Seeed Studio, DFRobot, etc.) will be available in 5 days time.
  • Products designed by Cooking Hacks (see the complete list here) may experience some delay. The first deliveries to clients are expected for the first week of May.
  • For the people interested in our e-Health Sensor Platform, the delay will be surely just 5 days (more info soon).

We will keep you updated as soon as we have more detailed information.

Many thanks in advance for your support and confidence.

The Cooking Hacks team.

For any aditional questions, please send us an email to info@cooking-hacks.com.

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La noche del 03 de abril un incendio quemó uno de nuestros almacenes en Zaragoza (España), donde almacenamos algunos de los productos de Cooking Hacks.

Hemos retomado la fabricación de nuestros productos (PCB, Shields, etc.) para volver a nuestros niveles habituales de stock. Sin embargo, mientras tanto, algunas de las compras pueden experimentar algún retraso si el stock del producto que te interesa fue afectado por el fuego. Consulta abajo productos afectados y su plazo estimado de entrega.

Este es un momento difícil para nosotros ya que hemos perdido miles de Shields y módulos para Arduino y Raspberry Pi que estaban listos para ser enviados. Esto es un gran contratiempo para una empresa pequeña como Cooking Hacks y es en este momento cuando realmente necesitamos de tu apoyo.

Siempre hemos trabajado con productos de hardware abiertos, con esquemáticos accesibles a cualquier persona, y hemos estado muy cercanos a la Comunidad en eventos y cursos de hardware abierto con el único fin de que la gente conozca los beneficios de estas tecnologías de código abierto.

Dicho esto, os animamos a no cancelar vuestros pedidos y continuar con ellos. Sabemos que algunos pueden experimentar retraso en la entrega (ver la lista más abajo), pero será la mejor prueba de que estáis cerca de nosotros y de lo que representa Cooking Hacks.

Tiempo estimado de entrega:

  • Productos de proveedores oficiales (Arduino, Sparkfun, Seeed Studio, DFRobot, etc.) estarán disponibles en 5 días.
  • Productos diseñados por Cooking Hacks (ver lista completa aquí) pueden experimentar un pequeño retraso. Las primeras entregas se producirán la primera semana de Mayo.
  • Para los interesados en la plataforma e-Health, el retraso será seguramente de 5 días. Más información en los próximos días.

Os mantendremos informados de posibles ampliaciones de esta información.

Muchas gracias de antemano por vuestro apoyo y confianza .

El Equipo de Cooking Hacks.

Para cualquier consulta adicional, envíanos un mail a info@cooking-hacks.com.

6 thoughts on “We need your support. A fire has burnt one of our warehouses.”

  • Javier

    Best of luck!

    Reply
  • Adnan Salihbegovic

    Hi,

    How it could have happened, that the Company which is producing such a wide variety of fine sensors and detectors including fire and smoke ones, and components to send the information on sensors metering and activation everywhere and anytime including any clouds, can become the victim of not equipping its own premises with these products and facilities. Hope this mishap will never happened to them again.

    Concerning Customer with sympathy for accident

    Reply
    • Cooking Hacks

      Hi Adnan,

      Fortunately, thanks to the fire alarm which our facilities are equipped with, the fire was brought under control soon and losses were small.

      Thanks for your encouragement.

      Reply
  • Mukeeze Muwanga
    Mukeeze Muwanga April 9, 2014 at 10:20 am

    I hope you all gain strength to develop even better products from this terrible turn of events.

    Reply
  • nurullah açıkgöz
    nurullah açıkgöz April 9, 2014 at 1:47 pm

    To Cooking Hacks Community
    I hope you'll get better soon for this worrying fire accident.

    Reply
  • Vicente

    Hola;

    Espero, que al margen de los daños materiales no hubiese daños personales.
    Mucho ánimo para seguir adelante. Aportais un gran valor a la comunidad Maker y sois un exponente de nuevas empresas tecnológicas.

    Reply
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